Leadership Foundation
(Certified Hospitality Supervisor)
Gain the leadership skills needed to manage teams, oversee operations, and deliver service excellence in hospitality.
Overview
Course Overview
The Leadership Foundations Course is designed for hospitality professionals with industry experience who are ready to transition into supervisory roles. This program equips participants with the essential leadership skills needed to manage teams, oversee daily operations, and ensure service excellence in hospitality settings.
Program Duration
3 Days
Total Hours
18 Hours (Academic + Practical)
Mentorship
2-hour one-on-one session
Industry Exposure
6-hour field trip
Tuition Fee
NGN 350,000
Skills Gained
What You'll Learn
Through a combination of interactive learning, case studies, and practical applications, participants will develop skills in:
Effective Team Leadership
Service Quality Management
Decision-Making & Problem-Solving
Communication & Conflict Resolution
Time & Resource Management
Supervisory Responsibilities
Admissions
What We Look For
We welcome individuals who are eager to build a strong foundation in the hospitality industry. Whether you are new to hospitality or seeking to enhance your service and operational skills, our programs provide the practical knowledge and training needed to succeed.
Critical thinking & creativity
For strategic decision-making.
Interpersonal & leadership skills
To manage and inspire teams.
Motivation & service mindset
To uphold hospitality excellence.
Global perspective & adaptability
To thrive in dynamic environments.
Join Us
Join SAHA Africa Leadership Program
If you are ready to advance your career, we invite you to explore the admissions process. Our dedicated team is here to guide you through your application and answer any questions.
Online Application
Complete the online application and submit the required documents:
- A professional résumé (CV) – This must show hospitality work experience of at least 5 years.
- A Letter of recommendation – At least one letter of recommendation from a former employer
- Certifications (if applicable)
- A copy of a valid ID or passport
- A statement of motivation
- Proof of work experience
Selection Process
- Your application will be reviewed, and shortlisted candidates will be invited for an interview (in person or virtual).
- After the interview, successful applicants will receive a Provisional Letter of Acceptance.
Payment & Confirmation
- Upon receiving your Provisional Acceptance, you will be required to pay the first installment of tuition fees to secure your place.
- Once payment is confirmed, you will receive your Official Letter of Admission.
Enrollment & Onboarding
With your admission confirmed, you will receive details about your course schedule, study materials, and orientation program.
THE SERVICE ARTS AND HOSPITALITY ACADEMY
THE SERVICE ARTS AND HOSPITALITY ACADEMY
Program Features
Explore Other Courses
Our courses are designed to equip students with industry-recognized certifications that enhance employability. Each course focuses on developing skills that meet both local and global standards
Leadership Foundation Certification
Learn the essential leadership skills needed to manage teams, oversee daily operations, and ensure service excellence in hospitality settings.
Food & Beverage Service Certification
Gain fundamental skills in food and beverage service, including table service, menu presentation, and customer interaction. Emphasis is placed on both local and international standards of hospitality.
Housekeeping Operations Certification
Learn the core functions of housekeeping, including room cleaning, linen management, sanitation practices, and guest room preparation.s, check-ins/outs, and customer service skills.
Front Office Operations And Customer Service Certification
Gain skills such as guest reservations, check-in and check-out procedures, handling inquiries, and enhancing the guest experience with professionalism and efficiency.